CCaaS Sales Challenges: What to Do About a Stalled Deal Selling CCaaS solutions is complex.…
ACLIVITIMarch 8, 2023
Key statistics for 2022 and beyond The contact center is evolving - a traditional…
ACLIVITIDecember 16, 2021
Today’s CIO is typically given two mandates by the C-Suite: thinking cloud-first and cutting costs.…
ACLIVITINovember 16, 2020
XaaS (Everything-as-a-Service) is a big deal in the IT world, and with good reason. In…
ACLIVITISeptember 10, 2020
The current landscape of work from home has forced organizations to rapidly adopt new, web-based…
ACLIVITISeptember 7, 2020
In a previous post, I wrote about the importance of performing a current state analysis…
ACLIVITISeptember 2, 2020
Many companies have moved from on-premises IT infrastructure to cloud-based IT solutions, and they’re reaping…
ACLIVITIAugust 31, 2020
Companies live and die by customer service. The view of customer service within an organization…
ACLIVITIAugust 10, 2020
Having a solid business case is critical to the success of any project. The business…
ACLIVITIAugust 3, 2020
