XaaS Resources | ACLIVITI

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CCaaS Sales Challenges: What to Do About a Stalled Deal

CCaaS Sales Challenges: What to Do About a Stalled Deal Selling CCaaS solutions is complex.…

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ACLIVITIMarch 8, 2023

CCaaS Resources UCaaS XaaS Resources

6 Things to Look for in a CCaaS Consultant

6 Things to Look for in a CCaaS Consultant Optimizing the customer journey and…

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ACLIVITIJanuary 18, 2023

CCaaS Resources UCaaS XaaS Resources

The State of the Contact Center

Key statistics for 2022 and beyond The contact center is evolving - a traditional…

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ACLIVITIDecember 16, 2021

Executive purchases XaaS solutions with credit card on laptop

XaaS Resources

Your Legacy Network Tower Spend Reveals How XaaS Solutions Save Money

XaaS (Everything-as-a-Service) is a big deal in the IT world, and with good reason. In…

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ACLIVITISeptember 10, 2020

Work from home increase need for contact center cloud services

XaaS Resources

The Pandemic Gives Your IT Department Reason to Leverage Contact Center Cloud Services

The current landscape of work from home has forced organizations to rapidly adopt new, web-based…

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ACLIVITISeptember 7, 2020

Tips XaaS Resources

How to Create a Shared Vision for Customer Experience for XaaS Technology

Companies live and die by customer service. The view of customer service within an organization…

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ACLIVITIAugust 10, 2020

Tips XaaS Resources

Building the XaaS Business Case

Having a solid business case is critical to the success of any project. The business…

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ACLIVITIAugust 3, 2020