Blog - Contact Center Solutions & Contact Center as a Service

CCaaS Resources

In the current business environment, CIOs are often tasked with moving the company to a…

ACLIVITIOctober 16, 2020

Uncategorized

Companies are constantly under pressure to cut costs, and that can lead to decisions that…

ACLIVITISeptember 15, 2020

XaaS Resources

XaaS (Everything-as-a-Service) is a big deal in the IT world, and with good reason. In…

ACLIVITISeptember 10, 2020

XaaS Resources

The current landscape of work from home has forced organizations to rapidly adopt new, web-based…

ACLIVITISeptember 7, 2020

XaaS Resources

In a previous post, I wrote about the importance of performing a current state analysis…

ACLIVITISeptember 2, 2020

XaaS Resources

Many companies have moved from on-premises IT infrastructure to cloud-based IT solutions, and they’re reaping…

ACLIVITIAugust 31, 2020

Companies live and die by customer service. The view of customer service within an organization…

ACLIVITIAugust 10, 2020

Having a solid business case is critical to the success of any project. The business…

ACLIVITIAugust 3, 2020

Microsoft Teams is a cloud-based team collaboration software that is part of the Microsoft Office…

ACLIVITIApril 27, 2020

Tips

University days are ancient history to most of us. However, many will clearly remember the…

Ryan YoungFebruary 5, 2020